Manages a team of Strategic Customer Success Managers, driving retention and expansion for key accounts while reporting to the Director of Customer Success.

Provides technical support and troubleshooting for medical imaging software systems, ensuring healthcare providers have reliable access to diagnostic tools.

Manages customer relationships and success outcomes for mid-market and enterprise clients in the EMEA region.

Provides technical support and resolves customer issues for Logitech products with a focus on engineering-level problem-solving.

Guides customers in achieving their goals with Relativity products by driving product adoption and ensuring overall value realization.

Senior Customer Success Manager drives revenue expansion and retention for enterprise clients by serving as a trusted business partner and subject matter expert on the platform.

Senior Support Analyst provides technical customer support to B2B commerce clients, manages ticket lifecycles, analyzes logs, and coordinates with internal teams to resolve issues.

Senior Support Analyst serves as first point of contact for B2B SaaS customers, manages support tickets within SLA, and coordinates with internal teams to resolve technical issues.

Senior Support Analyst handles customer inquiries, manages ticket resolution across SLA, coordinates with internal teams, and analyzes logs to support product improvements for B2B SaaS clients.

Senior Support Analyst manages customer tickets, analyzes logs, coordinates with internal teams, and serves as primary contact for B2B commerce platform customers in EMEA and APAC regions.

Troubleshoots complex healthcare software systems, analyzes production data, and resolves escalations impacting clinical workflows and system reliability.

Troubleshoots complex healthcare software systems, analyzes system behavior, and resolves technical escalations impacting clinical workflows and patient access to medical records.

Manages client relationships and accounts for a mental health benefits platform, ensuring customer success and retention.

Named technical point of contact for strategic enterprise customers, managing GPU infrastructure deployments, incident escalation, and RMA coordination across compute, networking, and storage.

Senior Technical Support Engineer leads resolution of complex customer issues, mentors support team members, and partners with engineering to improve product quality and support processes.

Serve as primary post-sales contact for enterprise customers, leading onboarding, implementation, adoption, and ensuring customer success across technical and business outcomes.

Senior Customer Success Manager drives adoption and strategic growth for enterprise SMS marketing customers, acting as trusted advisor and coordinating cross-functional support.

Senior technical escalation resource who diagnoses and resolves complex IT issues, leads client onboarding, manages infrastructure deployments, and mentors junior engineers.

Manages relationships with enterprise customers, ensures platform adoption and ROI, and provides strategic guidance on SMS marketing programs.

Senior technical escalation resource who resolves complex IT support tickets, leads client onboarding, manages infrastructure deployments, and mentors junior engineers.