Manages customer relationships, ensures client success and retention, and serves as primary point of contact for assigned accounts.

Manages customer relationships and ensures client success with SaaS solutions for sales performance management.

Provides customer support and assistance to healthcare organizations using Datavant's data collaboration platform.

Manages enterprise customer success and technical integration, acting as a credible advisor on implementation decisions while driving adoption, retention, and growth outcomes.

Systems administrator and support engineer who resolves end-user technical issues, manages cloud infrastructure, and administers Microsoft 365 and Entra ID across the organization.

Manages customer inquiries and support tickets across HR, IT, and finance domains using Zendesk, resolving issues for SaaS platform users across multiple regions.

L2 Technical Support Analyst investigates complex platform escalations, manages defects, and bridges L1 support and engineering teams for a structured products issuance solution.

Manages enterprise customer success outcomes by providing technical guidance, building demos, unblocking integrations, and serving as a credible advisor on implementation decisions.

L2 technical support analyst investigates complex platform escalations, manages defects, coordinates changes, and bridges L1 support with L3 engineering teams.

Manages post-onboarding success for cannabis distribution partners, driving platform adoption and expansion while serving as their trusted long-term point of contact.

Technical customer success engineer who manages enterprise accounts, guides integrations, conducts technical workshops, and advocates for customer needs across product and engineering teams.

Responds to customer support inquiries via multiple channels, maintains knowledge bases, creates educational content, and collaborates with product teams to resolve issues and reduce churn.

Serve as a strategic partner to mid-market healthcare clients, driving platform adoption, retention, and long-term value while representing customer needs to the product team.

Manages day-to-day relationships with enterprise customers, ensures successful platform adoption, and drives customer success through implementation and ongoing advisory support.

Forward Deployed Engineer onboards customers, ensures successful integration of Voice AI models, and helps realize customer product visions through direct collaboration.

Provide technical guidance and product adoption support to enterprise customers, acting as their trusted advisor for maximizing Datadog platform value.

Provides technical support and troubleshooting for complex network management and security software products.

Manages strategic customer accounts, drives renewals and upsells, and conducts quarterly business reviews to ensure long-term customer success and revenue growth.

Manages relationships with corporate clients, handles inquiries and renewals, identifies expansion opportunities, and ensures customer success and retention.

Diagnoses and resolves technical issues for enterprise customers, partners with internal teams, and advocates for product improvements based on customer feedback.