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Assists clients with researching and booking hotels/resorts while handling customer inquiries via phone, email, and online tools.
Assists clients with researching, planning, and booking travel arrangements while managing logistics and maintaining customer relationships.
Hotel reservationist handles client bookings for flights, hotels, and vacation packages while providing travel advice and customer service support.
Assists clients with researching and booking hotel/resort stays via phone, email, and online tools while following booking procedures and documenting details.
Assists clients with researching, planning, and booking travel arrangements while managing logistics and maintaining client relationships.
Provides customer service and support to clients, ensuring satisfaction and resolving inquiries within a large-scale healthcare organization.
Manages customer relationships and ensures success for transportation clients through proactive support and account management.
Handles credit reporting inquiries and dispute resolution for customers in English and Portuguese.
Handles inbound and outbound sales calls for a home healthcare company, managing customer inquiries and driving sales conversions.
Manages client relationships and ensures successful engagement with Modern Health's mental health platform, providing support and coordination across employer accounts.
Manages client relationships and accounts for a mental health benefits platform, supporting employer clients with onboarding, retention, and success.
Responds to customer inquiries via chat, provides platform support, resolves user issues, and escalates complex problems to appropriate teams.
Manages customer relationships and ensures client satisfaction by addressing needs and driving retention across Latin American accounts.
Hosts and troubleshoots remote qualitative research interviews, manages technical platform issues, and ensures studies run smoothly for clients and internal teams.
Provides technical support and troubleshooting for Toast API integrations, managing customer escalations and vendor issues while documenting tickets and driving product feedback.
Provides technical support to Lucid vehicle owners via phone, email, SMS, and chat while maintaining internal knowledge base documentation.
Provides technical support for API integrations, troubleshoots customer issues, manages escalations, and serves as primary contact for post-integration vendor problems.
Process medical record requests by taking calls from patients, insurance companies and attorneys while documenting information across multiple platforms.
Responds to customer inquiries about startup law and business formation with clear, written guidance while continuously learning and improving communication.
Provides multilingual customer support via email, phone, and social media while identifying upsell opportunities to enhance customer experience.